1
Find the listing
Search for the public business profile or add it if it is missing from the directory.
For business owners
Manage your listing. Keep it accurate.
Claim your Ericeira Review profile, reply to reviews, publish listing updates, and see what customers do next.
Free
Claim to start
2 min
Form time
Manual
Ownership review
Free claim first
A simple path from search result to owned profile.
The goal is not to sell ads before the listing is useful. First, make the public profile accurate enough for customers to trust.
Claim my free profile2
Send proof
Use a business email, website match or short note so ownership can be checked.
3
Keep it current
After approval, update the profile, reply to reviews and track customer actions.
Owner marketing loop
Turn the links you already share into useful listing visits.
Most local businesses already post on Instagram, reply on WhatsApp, print menus, and ask regulars to come back. The dashboard gives those channels one clear profile link where people can review, save, ask locals, or contact you.
1
Share a trackable listing link
Use the dashboard link in Instagram bio, stories, WhatsApp broadcasts, flyers, menus, and QR codes.
2
Send visitors to a useful action
The profile gives visitors review, save, contact, direction, and Ask Locals paths instead of a passive listing view.
3
Collect proof and clicks
Reviews, owner replies, contact clicks, community questions, and saves help the next visitor trust the listing.
4
Repeat what converts
Dashboard campaign links show which owner channels bring useful visits, so businesses can reinforce the posts and assets that work.
Review link
Listing link
QR code
Website badge
Social and WhatsApp copy
What changes after a listing is claimed.
The public listing has someone accountable behind it. Owners can update details, reply to reviews and see which actions customers take.
Next best move
Reply to João M.
João left a 5-star review yesterday mentioning the new seasonal menu. A quick thank you builds long-term loyalty.
Example profile views (30 days)
Shown when analytics are available
Visitor tracking follows consent settings.
Recent Engagement
View allS
Recent customer
"Absolutely loved the ceramics workshop. The instructor was so patient and the space felt welcoming."
Your reply:
"Thank you. We're glad you enjoyed the session and hope to see you again soon."
Reputation Checklist
Verified owner details
Completed Oct 12
Fresh gallery photos
Keep your photos current for seasonal visitors.
Service details added
Add clear service details so interested customers get better answers.
Engineered for editorial excellence.
Modern management tools for local owners who need the profile to stay accurate, active, and trusted.
Profile
Keep the public listing accurate
Keep hours, links, photos and service details current from the listing dashboard.
Reviews
Reply to reviews in public
Use a direct review link when asking customers for feedback, then answer reviews from the listing dashboard.
Updates
Publish what changed this week
Share availability, specials, closures, events, and service changes directly on the profile and community feed.
Details
Clarify what customers need to know
Keep services, policies, and practical details close to the listing.
Analytics
See which links people click
See the actions the app tracks today: profile views, directions, calls, website clicks, WhatsApp, email, Instagram and shares.
Reputation
Know what needs attention
Open tasks surface unanswered reviews, missing details, stale photos, and active customer questions.
Review replies
A calm reply framework owners can use every week.
A good reply is written for the reviewer and for the next customer reading quietly. Keep it short, answer the real point, and move private details out of public view.
1
Read it as a future customer
Take a minute before answering. Decide what a new visitor needs to know after reading the review.
2
Name the detail
Mention the dish, class, visit, staff help, or question. One specific detail keeps the reply from feeling copied.
3
Answer or own the issue
Thank the reviewer, explain what is true, apologize when it fits, and say what changed only if something really changed.
4
Move sensitive parts private
If you need private details, refunds, staff names, health or safety details, ask for a direct message, call, or email.
Reply shape
The public answer should do five things.
Thanks for naming [specific detail].
We are glad [good moment] / sorry [missed expectation].
Here is what we checked or updated: [specific action].
If there is more to fix, contact [owner or channel] so we can handle details privately.
Sign off with a real name, initials, or role.
Positive review
Review
"Loved the ceramics workshop. The instructor was patient and the space felt welcoming."
Reply
"Thank you, Sofia. I'm glad the workshop felt patient and welcoming. I'll share this with the team, and the next Sunday sessions are now on the profile. — Inês"
Mixed review
Review
"Great seafood, but we waited a long time before ordering."
Reply
"Thanks for being direct, Miguel. I'm sorry the wait got in the way of the meal. We're tightening table timing on weekend evenings, and we've added a note when the kitchen is busiest. If you want to share the visit time, message us and I'll check it properly. — Rui"
Do not publish private details, staff accusations, order numbers, phone numbers, or guesses about who the reviewer is.
Do not offer money, discounts, gifts, or pressure in exchange for changing or removing a review.
Do not argue, accuse fraud in public, or paste the same thank-you under every review.
Built from current public guidance from major review platforms and consumer rules: reply clearly, stay professional, protect privacy, and keep review requests honest.
Partner Network
Ask about partner support only when the free profile is working.
Partner support can include visible partner status, profile polish, clearly labeled placements and reporting from available listing actions. Founding Members carry a separate badge and priority. Reviews, ratings and traffic are not for sale.
The cost of inaction.
Public, but passive
UnclaimedNo owner reply beside public reviews.
Hours, links, photos, and service details can become stale.
No owner dashboard for profile views, contact clicks, referrers, devices, or review follow-up.
Community questions can build without a clear business voice.
Recommended
Active and trusted
Verified badge and stronger trust signals on the listing.
Owner tools for replies, updates, photos, profile details, pinned reviews, review links and analytics.
A maintained profile that is easier for readers to trust before they contact you.
A repeatable routine for keeping reviews, details and customer actions current.
Why this compounds
Fresh public signal makes each claimed listing harder to ignore.
Reviews, updates, profile details, and owner replies create a local graph that owners have a reason to maintain.
1
The feed creates fresh signal
Every review, reply, vote, and question adds context that a static directory cannot provide.
2
Owners get a reason to claim
Once people rely on a listing, the business needs tools to respond, correct, and manage it.
3
The dashboard brings owners back
Unanswered reviews, public updates, and profile gaps create useful recurring tasks.
Trust score
Active management over time
Goal 85
100
50
0
Start
30d
60d
90d
Goal in range
Keep replies and updates steady to hold an 85+ trust score.
Review rhythm
Goal hit
Frequently asked
How long does claiming take?
The form takes about 2 minutes. Claims are reviewed manually so ownership stays trustworthy.
Is claiming really free?
Yes. Claiming and verification are free, and the public profile becomes yours to manage after approval.
Where does community discussion live?
Community discussion lives in the main feed. Listing pages focus on reviews, public details, and owner updates.
Is the preview using real customer data?
No. The preview uses sample data to show how the community feed and owner dashboard work without requiring sign-in.
What if my listing isn't on Ericeira Review yet?
You can add it for free, then claim it once approved. Or contact us and we can help set up the profile.
Give your listing an owner.
Claim it for free, keep the profile accurate, and start managing reviews, public updates, and customer actions.
Claim my listing — freeQuestions? Get in touch